Get Connected. Get Answers.

2-1-1 is an easy-to-remember phone number for people to call for health and human service information and referrals and other assistance to meet their needs.

Statewide Database

WIN211 maintains a statewide database of community resources. Looking for help? SEARCH the online database.

Regional Call Centers

WIN211 is a network of 7 regional call centers. Call 2-1-1 and get connected to a specialist in your area.

Partnerships

2-1-1 partners with services statewide to meet community needs and get help into people’s hands.

News Updates

Free Tax Preparation 2018

January 12th, 2018

Do you have low to moderate income? If so you may be able to get free help filing your taxes with the help of two free programs, VITA – Volunteer Income Tax Assistance and AARP Tax-Aide. These programs have trained volunteers which can assist in completing and filing your basic tax return, including claiming the EITC – Earned Income Tax Credit if you are eligible. Use the IRS Free Tax Preparation Locator and the AARP Tax-Aide Locator or call 2-1-1 after January 30th to find your free local tax sites.

The IRS will begin accepting and filing tax forms January 29th, 2018. Tax returns are due April 17th 2018.

MyFreeTaxes

Filing Taxes Online?

January 3rd, 2018

The MyFreeTaxes.com partnership provides free state and federal tax preparation and filing assistance for qualified individuals. It’s easy, safe, secure and 100 percent free. Powered by United Way Worldwide, MyFreeTaxes.com is free to use for individuals and families with combined income under $66,000 for 2017 income taxes. Tax filing software provided by H&R Block.

Would you rather have your taxes filed in-person by trained volunteers? Call 2-1-1 and we can help you find free local tax preparation sites in your area.

2017 3rd Quarter Newsletter

December 22nd, 2017

Download our quarterly newsletters to keep up with the latest news from WIN211. Find out about new programs, partner programs, upcoming changes, demographics, caller needs, and much more.

WIN211 3rd Quarter 2017

Signs of Change

September 20th, 2017

Recently the City of Spokane has started posting signs to help people to “Give Real Change”. Read more about this new program at the City of Spokane Website or watch the video below.

WIN211 Receives First Increase in Funding From Washington State Legislature

August 23rd, 2017

Washington Information Network 2-1-1 would like to thank the Washington State Legislature for increasing support for statewide 2-1-1 Information and Referral services in the 2017-2019 State Biennial Operating Budget. Read (more…)

WIN211 2016-2017 Annual Report

August 4th, 2017

Throughout Washington State, WIN211 connects people to help when they need it, builds community resilience, and advocates for breaking cycles of need. Read the annual report from WIN211 for information about our strategic, financial, and operational highlights as well as a look ahead.

2016-2017 WIN211 Report

SAIL – Stay Active and Independent for Life

July 13th, 2017

Stay Active and Independent for Life (SAIL) is a strength, balance and fitness program for adults 65 and older. Performing exercises that improve strength, balance and fitness are the single most important activity that adults can do to stay active and reduce their chance of falling. The entire curriculum of activities in the SAIL Program can help improve strength and balance, if done regularly.

Classes are offered across the state. To find information about classes, please read (more…)

Complete Eats

June 14th, 2017

Washington State Department of Health is teaming up with Safeway to offer Complete Eats, an exclusive new program in Washington that makes it easier for families on a limited budget to afford fruits and vegetables. Complete Eats offers extra saving to shoppers who use their SNAP/Basic Food benefits (formerly called Food Stamps) when they buy fruits and vegetables. Shoppers who buy at least $10 worth of qualifying fruits and vegetables using their SNAP/EBT card and their Safeway Club Card will get a coupon for $5 off their next purchase. To learn about this program read (more…)

Partnerships

Washington Connection

Washington Connection

All you need to do is answer a few questions and find out what services are available to you from a broad range of federal, state and local resources. Through a secure personal account on the site, you can even apply online for some benefits such as cash, food, child care; long-term care; and Medicare savings programs.

To apply for services online visit https://www.washingtonconnection.org

eitc

Washington State Department of Commerce

WIN211 has partnered with the Washington State Department of Commerce to help Washington residents get ready for tax day.

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Free Tax Preparation

Times are tough. A little extra money in your pocket makes a big difference. If you earned between $1-$53,930 in 2017, you may qualify for the Earned Income Tax Credit which could add as much as $6,318 to your federal income tax refund. Couldn’t you use a little extra money to make life easier? Workers who qualify for the EITC – Earned Income Tax Credit must file a federal income tax return even if they do not have a requirement to file. Learn more about this valuable tax credit by calling your local 2-1-1 Information and Referral Specialist beginning January 30th, 2018 to find a free tax preparer near you.

The IRS will begin accepting and filing tax forms January 29th, 2018. Tax returns are due Tuesday April 17th 2018.

Search online for a free local tax preparation sites with the IRS Free Tax Preparation Locator and AARP Tax-Aide Locator.

  Beginning in 2017, if you claim the Earned Income Tax Credit (EITC) or Additional Child Tax Credit (ACTC) on your tax return, the IRS must hold your refund until at least February 15 — even the portion not associated with EITC or ACTC. See “Take Steps Now for Tax Filing Season” for more information on refunds.

NCOA

National Council on Aging

Chronic Disease

About 91% of older adults have a least one chronic condition, and 73% have at least two. Chronic conditions – such as diabetes, arthritis, hypertension, and lung disease – seriously compromise the quality of life of older adults, often forcing them to give up their independence too soon. Chronic conditions also place a significant financial burden on individuals as well as health care systems. In 2011, this cost totaled nearly $3 trillion. The traditional medical model – which focuses more on the illness than the patient – is costly and often ineffective. Get more facts on the impact of chronic disease at the NCOA Center for Healthy Aging – Chronic Disease.

Chronic Disease Self-Management Program

Through a partnership with the U.S. Administration on Aging, NCOA promotes the implementation of Stanford University’s Chronic Disease Self-Management Program (CDSMP) in communities throughout the United States. Offered not only in this country but also worldwide, this program has been has been proven to help older adults better manage their chronic conditions, improve their quality of life, and lower their health care costs.

CDSMP workshops meet once a week for two and one-half hours, over six consecutive weeks. Workshops are facilitated by two trained leaders, one or both of whom are non-health professionals with chronic diseases themselves. Workshops are highly interactive.

Topics include the following:

  • How to deal with frustration, fatigue, pain, and isolation.
  • Ways to maintain and improve strength, flexibility, and endurance.
  • Managing medications.
  • How to communicate more effectively with family, friends, and health professionals.
  • Healthy eating.

See more at: NCOA Center on Healthy Aging – Chronic Disease Self-Management Program

Department of Health

Washington State Department of Health

WIN211 has partnered with the Washington State Department of Health to help promote health and wellness on a range of topics including emergency preparedness and response information, flu prevention and immunizations, and other health concerns.

Chronic Disease Self Management Programs

WIN211 has partnered with the Washington State Department of Health to promote the Chronic Disease Self-Management Program.

Living Well Chronic Disease Self Management Program
Imagine how it would feel to take control of your health!
  • Use medications effectively
  • Solve problems and meet personal goals
  • Talk to your doctor about your health
  • Make choices about your treatment
  • Be a healthy caregiver
Rediscover your zest for living a healthy life in six weeks!

Are you unsure about how to best manage an ongoing health condition? Are you tired, anxious, frustrated, in pain? Try something new! Join a safe, supportive six-week self-management workshop and discover new, practical ways to live better and healthier.

The Living Well self-management workshop was developed at Stanford University and has become the proven leader in self-management for people with chronic health conditions. Sign up for a workshop in your area and rediscover the life you’ve been missing. New workshops are scheduled regularly by request.

Preparedness and Health Topics:

WASHYOUHANDSINGTON

WIN211 10th Anniversary Sponsors

Dr. Dennis G. & Terri Jean Smith