Get Connected. Get Answers.

2-1-1 is an easy-to-remember phone number for people to call for health and human service information and referrals and other assistance to meet their needs.

Statewide Database

WIN211 maintains a statewide database of community resources. Looking for help? SEARCH the online database.

Regional Call Centers

WIN211 is a network of 7 regional call centers. Call 2-1-1 and get connected to a specialist in your area.


2-1-1 partners with services statewide to meet community needs and get help into people's hands.

Recent Updates

Holiday Assistance

Help for the Holidays

October 10th, 2016

Need help for the holidays? Want to give help? 2-1-1 is your connection point for holiday assistance programs throughout Washington State. We can help you find help for Thanksgiving, Christmas, other holiday meals, and gift programs for those in need. Resources vary throughout the state and programs are being added and updated during the season. Search for holiday help in your area by using the “جستجو برای منابع” menu, or give us a call by dialing 2-1-1. Happy Holidays!


Lincoln County Fire

August 23rd, 2016

Volunteers interested in helping with the fires in Eastern Washington can call 2-1-1 to inquire about how to help.

Get up to date information about fires burning across the region at Northwest Large Fire Information Summary and

For residents in affected areas of Lincoln County, sign up for AlertSense to receive notifications about evacuations.


2016 2nd Quarter Newsletter

July 26th, 2016

Download our quarterly newsletters to keep up with the latest news from WIN211. Find out about new programs, partner programs, upcoming changes, demographics, caller needs, and much more.

اطلاعات شبکه واشنگتن 2-1-1 2nd Quarter 2016


Stay Active and Independent for Life (SAIL)

June 28th, 2016

Stay Active and Independent for Life (SAIL) is a strength, balance and fitness program for adults 65 and older. Performing exercises that improve strength, balance and fitness are the single most important activity that adults can do to stay active and reduce their chance of falling. The entire curriculum of activities in the SAIL Program can help improve strength and balance, if done regularly.

Classes are free and offered July-September 2016. To find information about classes, please read (more…)


New Search Engine Has Launched!

June 2nd, 2016

WIN211 is very pleased to announce that the brand new Community Resources Online redesign has launched! This new search site provides a great deal of increased functionality, enhanced ease-of-use, a mobile-ready design, and a new clean theme.

We hope that these improvements help you to find the information you need faster and easier than ever before.

To visit the new search site visit or select the “Go Directly to the Community Resources Online database” link in the sidebar.

For more information about the improvements read (more…)


Lifeline Assistance Program

May 19th, 2016

WIN211 is pleased to announce that Washington residents can now learn more about the federal Lifeline Assistance program and request an application online.

The federal Lifeline Assistance program is a government benefit program that provides discounted home phone and cell phone services to eligible households. As a Washington resident, your household may be eligible for a free cell phone and free Lifeline service from a federal Lifeline provider. Learn more…


King County Fresh Bucks Program 2016

April 14th, 2016

The Fresh Bucks program will be returning in May at all Seattle farmers markets. Fresh Bucks provides extra buying power for people with SNAP benefits (Supplemental Nutrition Assistance Program, known as “food stamps” and often referred to as “EBT”). By matching the first $10 spent in food stamp benefits every time they shop at a Fresh Bucks-participating market, SNAP shoppers are able to purchase more fresh, healthy produce – all from local farmers. Similar EBT matching programs are located across Washington State. To learn about the program and locations read




Washington State Department of Commerce

WIN211 has partnered with the Washington State Department of Commerce to help Washington residents get ready for tax day.

Free Tax Preparation

Times are tough. A little extra money in your pocket makes a big difference. If you earned less than $53,267 in 2015, you may qualify for the Earned Income Tax Credit which could add as much as six-thousand dollars to your federal income tax refund. Couldn't you use a little extra money to make life easier? Workers who qualify for the EITC – Earned Income Tax Credit must file a federal income tax return even if they do not have a requirement to file. Learn more about this valuable tax credit by calling your local 2-1-1 Information and Referral Specialist beginning January 30th, 2016 to find a free tax preparer near you. The IRS will begin accepting and filing tax forms January 19th, 2016.

Search online for a free local tax preparation sites with the IRS Free Tax Preparation Locator and AARP Tax-Aide Locator.


National Council on Aging

Chronic Disease

در حدود 91% of older adults have a least one chronic condition, and 73% have at least two. Chronic conditions – such as diabetes, arthritis, hypertension, and lung disease – seriously compromise the quality of life of older adults, often forcing them to give up their independence too soon. Chronic conditions also place a significant financial burden on individuals as well as health care systems. In 2011, this cost totaled nearly $3 trillion. The traditional medical model – which focuses more on the illness than the patient – is costly and often ineffective. Get more facts on the impact of chronic disease at the NCOA Center for Healthy Aging - Chronic Disease.

Chronic Disease Self-Management Program

Through a partnership with the U.S. Administration on Aging, NCOA promotes the implementation of Stanford University’s Chronic Disease Self-Management Program (CDSMP) in communities throughout the United States. Offered not only in this country but also worldwide, this program has been has been proven to help older adults better manage their chronic conditions, improve their quality of life, and lower their health care costs.

CDSMP workshops meet once a week for two and one-half hours, over six consecutive weeks. Workshops are facilitated by two trained leaders, one or both of whom are non-health professionals with chronic diseases themselves. Workshops are highly interactive.

Topics include the following:
  • How to deal with frustration, fatigue, pain, and isolation.
  • Ways to maintain and improve strength, flexibility, and endurance.
  • Managing medications.
  • How to communicate more effectively with family, friends, and health professionals.
  • Healthy eating.
See more at: NCOA Center on Healthy Aging - Chronic Disease Self-Management Program
Department of Health

Washington State Department of Health

WIN211 has partnered with the Washington State Department of Health to help promote health and wellness on a range of topics including emergency preparedness and response information, flu prevention and immunizations, and other health concerns.

Chronic Disease Self Management Programs

WIN211 has partnered with the Washington State Department of Health to promote the Chronic Disease Self-Management Program.
Living Well Chronic Disease Self Management Program
Imagine how it would feel to take control of your health!
  • Use medications effectively
  • Solve problems and meet personal goals
  • Talk to your doctor about your health
  • Make choices about your treatment
  • Be a healthy caregiver
Rediscover your zest for living a healthy life in six weeks!

Are you unsure about how to best manage an ongoing health condition? Are you tired, anxious, frustrated, in pain? Try something new! Join a safe, supportive six-week self-management workshop and discover new, practical ways to live better and healthier.

The Living Well self-management workshop was developed at Stanford University and has become the proven leader in self-management for people with chronic health conditions. Sign up for a workshop in your area and rediscover the life you've been missing. New workshops are scheduled regularly by request.

Preparedness and Health Topics: